Contact Us
Got a question about how we review Florida online casinos, spotted something that needs updating, or want to flag an issue with a bonus offer? We'd like to hear from you. This page covers the ways to reach us and what we can (and can't) help with.
How to reach us
The quickest way to contact the Florida Online Casinos team is by email at [email protected]. We read every message and try to respond within a couple of business days, though it can take longer during busy periods.
When you write in, it helps to include:
- The name of the casino your question relates to, if applicable
- A brief description of what you're asking or reporting
- Any screenshots or details that back up a factual correction
What we can help with
We're a review and comparison site, not an operator, so our support is limited to the content on orlandobarbell.com. Things we're happy to help with include:
- Corrections to bonus terms, editorial ratings, or licensing details that appear out of date
- Suggestions for casinos or features you'd like us to look at next
- Feedback on your experience with a site we've reviewed, positive or negative
- General questions about how our rankings and methodology work
What we can't help with
Because we don't operate any casino, we're not able to assist with account logins, deposits, withdrawals, verification issues, or bonus disputes tied to a specific operator. For those, you'll need to contact the casino's own customer support team directly, usually through live chat or the support email listed on their site.
Similarly, we're not able to give legal or tax advice on gambling winnings or the legal status of online casino play where you live. For questions like that, speak with a licensed attorney or tax professional.
Before you write in about a specific site
If your question relates to eligibility, licensing, or how a particular offer is structured, it's worth checking our full write-up first, since we cover wagering requirements, payout speed, and terms in detail there rather than in this contact form. If your question is more general, our About Us page explains how the site is put together and what we look at when ranking operators, and our Terms and Conditions page covers the legal basis for using the site.
Responsible gambling support
If you or someone you know is struggling to control their gambling, please reach out for help rather than waiting to hear back from us. Free, confidential support is available around the clock through the National Problem Gambling Helpline at 1-800-GAMBLER, and in Florida through 888-ADMIT-IT. Our Responsible Gambling page has more information on setting deposit limits, self-exclusion, and other tools offered by licensed operators.
Online casino play is intended for entertainment only, is never a way to make money, and is restricted to those 21 and older. Please gamble responsibly and only with money you can afford to lose.